~~ Frequently Asked Questions ~~
Q: What forms of payment do you accept?
A: You can pay by cash, check, money order, credit
card, electronic check or PayPal using the shopping
cart system.
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Q: How do I place an order?
A: Use the shopping cart on the website, add the items
you want to the cart and procede with the checkout process.
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Q: Can I call in my order?
A: We don't accept phone orders. It is safer, faster
and easier to place your order on the website.
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Q: How long will it take to ship a package to ________?
A: Click
HERE
for a map of the approximate delivery time for USPS
Parcel Post.
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Q: Did you get my order?
You can log in HERE
and check the status of your order at any time.
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Q: Will my order have a tracking number?
A: Yes, and it will be sent to you when your order
is shipped.
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Q: What is my tracking number?
A: You can log in HERE
and get your tracking number at any time.
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Q: Will you store my credit card information?
A: You credit card data is never recorded by our system.
Your personal data passes directly to our credit card
processor and your bank and is never seen, stored or
accessable by CannonFuse.com.
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Q: I dont want to use my credit card on the internet
so can I call in my order?
A: No, even if you called in your order we would then
have to enter your credit card number into the exact
system that you are trying to avoid.
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Q: Is there a minimum order?
A: No, there is no minimum order.
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Q: I see that your website says "Sales to USA
Only", but I live in another country, will you ship
an order to me anyway?
A: Sales to USA only means that I only send orders
to the USA.
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Q: What is your privacy policy?
Your privacy is very important to us. We do not sell
or otherwise share your personal information with anyone.
In addition, apart from confirmation of your order,
you will never hear from us again. We will not email
you or contact you unless you specifically ask to be
added to our mailing list. We are confident you will
enjoy our products and services so much that you will
check back with us on your own.
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Q: I paid extra for Priority Mail for my fuse even
though the website clearly stated that fuse cant and
wont be shipped by Priority mail so can I get the difference
refunded?
A: No refunds on shipping.
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Q: How long will it take Cannonfuse.com to ship
my package?
A: Most orders are sent the same or next day of payment.
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Q: I received an email that said you sent my order
but I have not received my order in the mail yet, what
is the delay?
A: Cannonfuse.com has nothing to do with the speed
of the delivery process. Please remember that fuse can
only be sent by parcel post mail so sometimes it can
take longer than regular mail. Everything always
show up eventually.
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Q: Where do I track the package?
A: www.usps.com
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Q: Who do I make the check out to?
A: Disco Tech, LLC
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Q: What is your address?
A: P.O. Box 222 Milltown MT 59851
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Q: Do you sell M80's or other illegal fireworks
or do you know where I can find them?
A: No
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Q: Do you sell gunpowder, black powder, chemicals,
other sizes of tubes or _______?
A: Everything I sell is listed on site.
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Q: Is fuse legal to buy, ship, sell or possess
in the state of _________?
A: If you are over 18, fuse is legal to buy, have shipped
to you, and possess in all 50 states. Fuse is not considered
"fireworks".
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If your question is not answered you can contact
us.
***Attention flash/boom makers***
Making ANY type of exploding devices such as M-80's,
Cherry Bombs, quarter sticks or silver salutes without
a Federal High Explosive Manufacturing (Type 20) license
is a very serious offense. If we believe that you are
attempting to order materials for producing illegal
explosive devices in any quantity, we will reject your
order. At our discretion, we may limit the sale of visco
fuse, tubes, end plugs and plastic ball shells. While
there are no set limits on these items, we will refuse
orders for any amount we consider to be out of the ordinary.
There is no limitation on sales of materials for general
use in pyrotechnics.
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