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SALES TO USA ONLY

* Our Government is currently trying to regulate the sale of fuse and pyrotechnic chemicals, click HERE to read more and see how you can help.

 

~~ Frequently Asked Questions ~~


What forms of payment do you accept?

You can pay by cash, check, money order, credit card, electronic check or PayPal using the shopping cart system.
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How do I place an order?

Use the shopping cart on the website, add the items you want to the cart and procede with the checkout process.

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Can I call in my order?

We don't accept phone orders. It is safer, faster and easier to place your order on the website.

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I dont want to use my credit card on the internet so can I call in my order?

No, even if you called in your order we would then have to enter your credit card number into the exact system that you are trying to avoid.
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Will you store my credit card information?

Your credit card information is never recorded by our system. Your personal data passes directly to our credit card processor and is never seen or stored by us and it is unaccessable to anyone at CannonFuse.com.

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How long will it take a package to get to ________?

Click HERE for a map of the approximate delivery time for USPS Parcel Post.

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Did you get my order?

You can log in HERE and check the status of your order at any time.

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Have you shipped my order?

You can log in HERE and check the status of your order at any time.

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The Status of my order say "processed", what does that mean?

Your order has been recieved, paid for, and will ship soon.
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How long will it take Cannonfuse.com to ship my package?

Most orders are sent the same or next day of payment but sometimes it takes longer. We ship everything as fast as we can.
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Will my order have a tracking number?

Yes, and it will be sent to you when your order is shipped.
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What is my tracking number?

You can log in HERE and get your tracking number at any time.

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Where do I track the package?

www.usps.com

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Why does the USPS have no record of my tracking number?

The USPS has not updated their system, wait a while and try again.

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I tracked my package and it hasn't moved for a few days, why is this?

The mail doesn't sit, it just hasnt been scanned anywhere else yet.

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I received an email that said you sent my order but I have not received my order in the mail yet, what is the delay?

Cannonfuse.com has nothing to do with the speed of the delivery process. Please remember that fuse can only be sent by parcel post mail so sometimes it can take longer than regular mail.   Everything always show up eventually.
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Do you have quantity discounts?

Yes, they are automatically calculated by the shopping cart and are listed on the item description page.

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Are the items listed on the website currently in stock?

Yes, if you can order it from the website it should be in stock.

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How much does it cost to ship ___ to ____?

The shopping cart will calculate shipping costs for you, just add the items you want to the cart and click on "Estimated Shipping Charges"

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Do you charge HAZ-MAT fees for shipping fuse or fireworks?

No.

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Do you ship to other countries?

No, sales to USA only.

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Can you send me a sample?

Tell us what you want in the comments box during checkout and we will send you a sample along with your order.
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What is your privacy policy?

Your privacy is very important to us. We do not sell or otherwise share your personal information with anyone. In addition, apart from confirmation of your order, you will never hear from us again. We will not email you or contact you unless you specifically ask to be added to our mailing list. We are confident you will enjoy our products and services so much that you will check back with us on your own.
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I paid extra for Priority Mail for my fuse even though the website clearly stated multiple times that fuse can't and won't be shipped by Priority mail so can I get a refunded?

No refunds on shipping as stated directly above where you selected the shipping method.
Click HERE to view that page again.

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I emailed you 8 minutes ago and I still havent received a reply, what is taking so long?

Cannonfuse.com replies to 100% of the emails we recieve. Our #1 priority os getting orders sent out and our #2 priority is answering emails.

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Who do I make the check out to?

CannonFuse.com

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What is your address?

P.O. Box 222 Milltown MT 59851
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Do you ship _____ to the state of _________?

We ship everything to all 50 states
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Do you sell black powder, chemicals, other sizes of tubes or _______?

Everything we sell is listed on the website.
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Is fuse legal to buy, ship, sell or possess in the state of _________?

If you are over 18, fuse is legal to buy, have shipped to you, and possess in all 50 states. Fuse is not considered "fireworks".

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If your question is not answered you can contact us.


***Attention flash/boom makers***

Making ANY type of exploding devices such as M-80's, Cherry Bombs, quarter sticks or silver salutes without a Federal High Explosive Manufacturing (Type 20) license is a very serious offense. If we believe that you are attempting to order materials for producing illegal explosive devices in any quantity, we will reject your order. At our discretion, we may limit the sale of visco fuse, tubes, end plugs and plastic ball shells. While there are no set limits on these items, we will refuse orders for any amount we consider to be out of the ordinary. There is no limitation on sales of materials for general use in pyrotechnics.

 

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